This procedure determines the process of providing information about threats to consumers' electric safety and is elaborated for immediate response and prompt containment of events, which pose a threat to the electric safety of people, animals or may lead to systematic malfunctions of equipment or on-site accidents.

І. Actions of employees or witnesses to accident or incident posing a threat to electric safety

  • Time limits for providing information: immediately
  • Information to be addressed: for employees – to employee's immediate supervisor or another authorized person at the enterprise. For consumers – to MET Ukraine LLC
  • Action plan: in case of detecting events, which pose a threat to the electric safety of people, animals or may lead to systematic malfunctions of equipment or on-site accidents, it is necessary to immediately make sure to (primarily that you personally) stay at a safe distance from the accident scene (in case of ground short circuit or tree fall on the overhead transmission lines safe distance is at least 8 meters), to notify people around of the danger, to prevent passers-by and animals from approaching the accident scene, and to report the accident through the communication means or an immediate supervisor or another authorized person at the enterprise, for consumers – MET Ukraine LLC, by calling +38 044 227 82 46 or +38 050 335 37 07

ІІ. Actions of supervisors or other authorized persons at the enterprise in case of receiving a report of an accident or incident posing a threat to electric safety

  • Time limits for providing information: immediately
  • Information to be addressed: in case of fire on sites: civil protection, fire safety and mobilization work department, REM, Operative Dispatching Center to be reported by communication means (by calling 101) and MET Ukraine LLC – by calling +38 044 227 82 46 or +38 050 335 37 07
  • Action plan: first of all, on-site supervisors must assess the situation and determine consequences of the accident or other events posing a threat to electric safety, if necessary, organize first medical aid, and take prompt measures to prevent similar events.

To report a threat to electric safety, please call +38 044 227 82 46 or +38 050 335 37 07 or send an e-mail to info.metukraine@met.com

Please always specify "Threat to electric safety" in subject of an application.